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Email triage & inbox

Gmail label → HubSpot contact note + ClickUp task for the owner

Label an email and it becomes a ClickUp task and a HubSpot note.

Applying one Gmail label is the whole interface. The workflow finds the sender in HubSpot, writes the email as a note on that contact's timeline, and creates a ClickUp task with the subject, a link back to the thread and a due date. Sales managers and reps get follow-ups out of the inbox and into the systems the team already checks. Unknown senders still get a task, marked Not in CRM, with the note step skipped.

How it works

  1. G

    Trigger

    Message carrying the To-CRM label, found by a scheduled search every five minutes

    Gmail

  2. G

    Step 1

    Collect messages carrying the label

    On each run, fetches every message labelled To-CRM and not yet labelled Logged, with sender, subject, date, thread link and the plain-text body.

  3. H

    Step 2

    Find the contact by sender address

    Searches HubSpot contacts where email equals the sender address and reads back the contact ID and the owner.

  4. if

    Step 3

    Branch on whether the contact exists

    Known contacts continue to the note step; unknown senders skip it and their task is marked Not in CRM for someone to decide.

  5. H

    Step 4

    Write the email as a timeline note

    Creates a note engagement on the contact with the subject, received date, the body text and a link to the Gmail thread.

  6. CU

    Step 5

    Create the task in your follow-ups list

    Adds a task titled with the subject, assigned to the owner's ClickUp user where the map has a row, due in two working days, with the thread link in the description.

  7. G

    Step 6

    Swap the label to Logged

    Removes To-CRM and adds Logged, so the message is never processed twice and the inbox shows what has been captured.

What changes once it runs

  • A labelled email is a ClickUp task and a HubSpot note within one run, five minutes by default.
  • The note carries the email text, so the CRM shows the conversation without anyone opening Gmail.
  • Tasks land on the contact owner where the owner map has a row, and in the unassigned view where it does not.
  • Nothing runs twice: the Logged label is the record of what has been captured.

What you get

  • The n8n workflow export, tested end to end
  • Setup guide for the HubSpot private app, the ClickUp token and the two Gmail labels
  • Owner map sheet: HubSpot owner email to ClickUp assignee, one row per person
  • Recorded walkthrough of labelling an email and watching the note and task appear
  • Thirty days of email support for setup questions

Before you start

  • Gmail account with two labels, To-CRM and Logged, created before the first run
  • HubSpot Free CRM or above, with a private app token that can read contacts and write notes
  • ClickUp API token and a list to receive follow-up tasks
  • n8n cloud or self-hosted; this workflow runs on a schedule, so no public URL is required

Built for

Questions before you buy

Why search on a schedule instead of triggering on the label?
Gmail has no event for a label being applied, and n8n's Gmail trigger only sees newly received mail. A scheduled search of the label catches emails you label an hour or a week after they arrived, which is how people actually use it. The interval is one setting; five minutes is the default.
Can it write to Pipedrive or Salesforce instead of HubSpot?
The contact lookup and note steps are the only HubSpot-specific parts. Pipedrive and Salesforce both have equivalent search and note operations in n8n, and the guide lists the field swaps. Ask before buying if you want the swap done for you.
What if two people label the same email?
One mailbox is read, so one person's label is the switch. Colleagues who label their own copy in a different mailbox are not seen at all unless a second copy of the workflow is connected to it. For a team, agree who labels; a dedupe keyed on the message's Message-ID header is in the export, switched off.
Does the whole email body go into HubSpot?
Plain text only, with quoted replies stripped and trimmed to HubSpot's note length limit. Attachments are not copied; the note links to the thread instead.

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